All Systems Operational SupportGet a Demo

Built for the
whole operation.

From the first order to the final deposit — and nearly everything in between. Icosa connects the tools operators use every day into one platform designed around how restaurants, bars, retail businesses and hospitality operations actually work.

Icosa order entry screen with categories, items and an open check

Sell

Every way an order starts, in one system.

POS orderingKioskOnline orderingBarcode scanningTicket salesGift cards
Icosa floor plan with tables, checks and server ownership

Serve

Table service that behaves the way your floor actually runs.

Table serviceTabsCheck splittingPay at tableSeat orderingKitchen routing
Icosa kitchen display with tickets progressing through stations

Operate

The operational backbone behind the shift.

KDSMenu managementInventoryMenu boardsRapid FireMembershipsHouse accounts
Icosa rewards builder with a 2x points accelerator and guest preview

Grow

Tools that bring guests back and move the mix.

LoyaltyReward acceleratorsGamificationSophisticated promotionsEventsGift
Icosa reporting dashboard with sales and labor for today

Understand

Know what happened — down to the penny.

Daily SettlementReportingCustom reportsPrebuilt reportsHall of RecordsMulti-location insights

Your POS report should
match your bank account.

No more spreadsheet archaeology.

Icosa’s Daily Settlement reconciles POS activity, card transactions, refunds, tips, adjustments, processing costs and batches into the number the bank should show — before you ever open online banking.

POS sales $18,432.17
Refunds − $86.50
Tips collected + $2,214.90
Processing costs − $412.83
Adjustments − $23.10
Batches · funding dates 2 batches · Tue
Cash & other tenders − $2,143.22
Expected bank deposit $17,981.42
Deposited: $17,981.42
Everything accounted for.

Menus should
understand context.

Contingent Modifiers

Only ask the question
when it matters.

Icosa’s contingent modifiers show relevant options based on previous selections. No sprawling modifier trees — and no asking how they’d like their eggs when they didn’t order eggs.

Breakfast · choose a main
Try it — the follow-up only appears when Eggs is selected.

Menu logic that saves your afternoon.

One item, multiple sizes. Modifiers that already know a large costs more. No modifier-group gymnastics.

Icosa menu administration with price edits publishing to every channel

Menu Management

One menu, everywhere

Change it once — POS, kiosk, online ordering and menu boards update together.

Item Sizes

One item. Multiple sizes.

Small, medium, large — without duplicate items or parallel modifier structures.

Size-Based Pricing

Icosa already knows a large costs more

Pepperoni: +$1.50 on a small, +$4.00 on a large. One modifier, priced by size.

Menu Tags

Stop memorizing the menu

Gluten free, contains nuts, vegan, spicy — visible right where staff order.

Make Instructions

Keep specialty cocktails special

The recipe lives on the item — because “I think that’s how Jessica makes it” is not a recipe system.

The best damned check splitting
you’ve ever seen.

Split evenly, by item, by seat or by custom amounts. Move items, take multiple tenders, let guests pay individually, leave a check partially paid, regroup it later — it all just works, and it stays exactly the way the server left it.

Table 14 · One check
Ribeye, medium$38.00
Old Fashioned$14.00
Half Chicken$26.00
House Cab$12.00
Truffle Fries$12.00
Seasonal Sour$9.00
Guest 1
Ribeye, medium$38.00
Old Fashioned$14.00
Total$52.00
Paid
Guest 2
Half Chicken$26.00
House Cab$12.00
Total$38.00
Paid
Guest 3
Truffle Fries$12.00
Seasonal Sour$9.00
Total$21.00
Paid

Split evenly · by item · by seat · custom amounts · multiple tenders · regroup anytime

Table Mapping

Every floor has a flow.

Customizable table maps with multiple floor plans — dining room, patio, upstairs, bar. Sections, server assignments, live table status and ordering by seat, all on one screen.

Multiple floor plansSections & assignmentsLive table statusOrder by seat
Icosa floor plan with tables, checks and server ownership

Handheld Service

Finish the experience without
walking back to a terminal.

Order at the table, add modifiers, send to the kitchen, present the check, take payment and print or deliver the receipt — one uninterrupted tableside workflow.

Order at tableSend to kitchenPresent checkPay at tablePrint at table
Icosa handheld device with orange rim light

Don’t bury the kitchen.

Tickets arrive at the right station with timers, item states and bumping that match how the line actually works — and the floor sees progress without shouting.

Kitchen · Expo All day: 14 items
Table 12 0:00
Server: Dana · 4 guests
Ribeye, medium
No butter
Half Chicken
Truffle Fries
New
Bar 3 0:00
Tab: Walk-in
Smash Burger
Add bacon
Seasonal Sour
In progress
Online #214 0:00
Pickup 7:15
Pad Thai
Extra spicy
Spring Rolls
In progress
Kiosk #88 0:00
To go
Chicken Sandwich
Fountain Drink
Ready

Rapid Fire

Fire when the kitchen is ready.

Fire individual items or logical groups — apps now, entrees later — instead of dumping the whole table into the kitchen at once. Control pacing without turning the server workflow into a project-management application.

FIRE APPSFIRE ENTREESFire by itemHold courses
Icosa Rapid Fire course firing controls

Kiosk

Let guests do the ordering.

Intuitive navigation, gorgeous product photography, smart modifier flows, consistent upselling and loyalty built into every order. Reduce labor pressure and increase throughput — without losing the guest.

Reduce labor pressureIncrease throughputConsistent upsellingLoyalty built in
Icosa self-service kiosk ordering screen

Wherever they order, they’re still your guest.

In-store POS, kiosk, online and tableside all feed the same kitchen, the same loyalty and the same reporting. Guests see their points, rewards and member status online — and can join Rewards right from online ordering.

Icosa order entry screen with categories, items and an open check
Icosa self-service kiosk ordering screen
Icosa online ordering on a guest phone

You’re 82 points away from your first reward — Join Rewards.

Loyalty

Rewards should change behavior.

Not just trade full-price revenue for discounts. Points per dollar, visit and item rewards, spend thresholds, category bonuses, daypart accelerators, limited-time multipliers, birthday and tiered rewards — aimed exactly where you want behavior to move.

2× points on appetizers · Mon–Thu 4–6 PM500 bonus points after five lunch entréesDouble-points TuesdaysMember-exclusive offersAccelerators you define
Icosa rewards builder with a 2x points accelerator and guest preview

Turn your best customers into members.

Memberships, gift and staff challenges — already part of the platform, not bolted on.

Icosa membership configuration

Memberships

Wine Club — $49/month

Recurring billing on your cadence, with included benefits, loyalty boosts, special pricing and member-only items. Icosa bills it automatically and connects status straight to rewards.

Gift Cards

Gift is already built in

Sell, issue, redeem, reload and check balances — digital or physical — without a third-party add-on.

Online Enrollment

Join from the order

Guests enroll in Rewards right from online ordering. No separate signup site.

Gamification

Give the team something to chase

Server Bingo, Sales Race, Perfect Check — leaderboards and rewards managed inside the POS.

Promotions & Price Rules

If you can describe the promotion,
Icosa can probably price it.

BOGO, happy hour, quantity pricing, item and category discounts, day-of-week, time and date-range rules, member pricing, thresholds and combinations — stacked however you need.

BOGOHappy hourQuantity pricingTime & date rulesMember rulesThresholds
Icosa price rules with stacked promotion examples

$1 off the third Monster, on Tuesdays,
between 9:03 and 9:19 AM,
for the next three weeks.

Sure. Why not?

Menu Pricing Calculator

Stop pricing from your gut.

Know whether that 14-ounce pour still hits your margin target before you print the menu. Pick a pour size and watch pour cost, gross profit, margin and revenue potential update.

Triple IPA Keg cost: $182
Menu price $0.00
Pour cost
Gross profit
Margin
Servings
Revenue potential
Half-barrel keg · 1,984 oz · figures are illustrative — the real tool uses your costs.

Bundles

Sell one thing. Account for
everything inside it.

Lunch Combo — $14.99: burger, fries, drink. You decide how revenue allocates across the items inside ($8.49 / $3.00 / $3.50), so bundles sell simply without destroying item-level reporting.

Configurable allocationItem-level reporting intactAny combination
Icosa bundle with configurable revenue allocation

House Accounts

Some customers don’t pay
one transaction at a time.

Real accounts-receivable functionality — not a customer note that says “Bill Bob later.” Parent and child accounts, credit limits, statements, aging, payment tracking and a charge-to-account tender.

Parent & child accountsCredit limitsStatements & agingCharge to account
Icosa house accounts with parent/child hierarchy and statement

Reporting

The answer shouldn’t require Excel.

Start with a prebuilt library of the reports operators actually need — sales, items, labor, tips, payments, discounts, taxes, tables, loyalty, inventory, settlements and locations.

SalesItemsLaborTipsPaymentsDiscountsSettlementsLocationsand more
Icosa reporting dashboard with sales and labor for today

Custom Reports

And when we say custom,
we mean custom.

“Show me margarita sales by bartender, grouped by hour, on Fridays, excluding happy hour, for the last six months.” Pick dimensions, metrics, filters and groupings — your data shouldn’t be trapped inside somebody else’s idea of a report.

Any dimensionAny metricAny filterAny grouping
Icosa custom report builder producing a bartender sales report

Inventory + Barcode

Retail inventory gets
complicated fast.

Icosa understands that the box you buy isn’t always the unit you sell. Scan-to-cart, multiple SKUs and barcodes per item, case breaking (1 case = 24 cans) and parent/child inventory that decrements correctly.

Barcode scanningMultiple SKUs & UPCsCase breakingParent / child inventory
Icosa inventory with case breaking and parent/child items

Menu Boards

The menu board is
part of the system too.

Customizable layouts with menus, pricing, imagery, specials and scheduled content — and live Untappd-driven draft lists with beer, brewery, style, ABV, IBU, pour and price. Your tap list shouldn’t require editing three systems every time a keg kicks.

Custom layoutsScheduled contentUntappd draft listsTonight’s Trivia · Live Music Friday
Icosa menu board showing a live Untappd draft list

Tickets & Events

More than a reservation.
Run the event.

Comedy night, beer dinners, live music, private events — create tickets with tiers, capacity and pricing, sell them through the POS and online, check in the guest list and promote it on your menu boards. All connected to the same platform.

Ticket tiers & capacityGuest list & check-inEvent-specific offersMenu-board promotion
Icosa event ticketing with tiers and check-in

Hall of Records

Some days deserve a trophy.

Highest sales day. Biggest hour. Largest single check. The millionth transaction. Icosa remembers the milestones worth celebrating — useful internally, and a natural marketing moment.

Highest sales dayBiggest hourLargest checkMillionth transaction
Icosa Hall of Records milestone cards

Explore Icosa.

Go as deep as you want.

Payments & Money

Daily Settlement reconcile POS to the bank deposit
Card payments dip, tap, swipe & wallets
Refunds full, partial & item-level
Tips adjust, pool & report
Multi-tender split across payment types
Pay at table handheld card-present payments
Gift cards sell, redeem, reload, balance
Deposit reconciliation expected vs. actual

Menu & Catalog

Contingent modifiers questions that appear only when relevant
Item sizes one item, many sizes
Size-based modifier pricing a large costs more, automatically
Menu tags gluten free, vegan, spicy & more
Make instructions recipes on the item for bartenders
Bundles combos with configurable revenue allocation
Menu pricing calculator margin math before you print
Promotion rules if you can describe it, we can price it
Timed pricing happy hour & dayparts
Menu management one menu, every channel

Front of House

Table maps multiple floor plans & sections
Seat ordering items land on seats
Tabs pre-auth & persistent
Check splitting evenly, by item, by seat, custom
Handheld ordering the full workflow tableside
Print at table receipts without the walk
Rapid Fire fire items & courses on your pacing
Presented checks snapshots that never surprise a table

Kitchen

KDS stations, timers & bumping
Kitchen routing items to the right station
Ticket states new, cooking, ready
Item firing by item or by course
Order pacing control the flow to the line
Station workflows grill, fry, expo, bar

Guest Ordering

Kiosk self-service that upsells consistently
Online ordering same menu, same kitchen
Loyalty enrollment join Rewards from the order
Integrated online rewards points & offers everywhere
Digital receipts email & text

Customer Growth

Loyalty multiple reward models
Reward accelerators 2× points where you want behavior
Memberships recurring billing with benefits
Gift cards built into the platform
Gamification staff challenges & leaderboards
Offers targeted & member-exclusive
Birthday & tiered rewards automatic

Reporting

Prebuilt report library the reports operators actually need
Custom reports any dimension, metric, filter, grouping
Settlement reporting down to the penny
Location reporting compare & drill in
Employee reporting sales, labor & tips
Hall of Records milestones worth celebrating

Inventory & Retail

Barcode scanning scan-to-cart speed
Multiple SKUs & barcodes per item
Case breaking 1 case = 24 cans
Parent/child inventory sell the can, decrement the case
Counts & alerts low stock before it bites
Item management variants & identifiers

Accounts

House accounts real accounts receivable
Parent & child accounts hierarchies that roll up
Credit limits with live balances
Statements monthly & on demand
Aging & collections know who owes what
Charge-to-account a first-class tender

Events & Displays

Ticketing tiers, capacity & pricing
Events create, sell, check in
Guest lists at the door on a handheld
Menu boards customizable layouts
Untappd draft lists live tap boards
Event promotion on the boards automatically

Your current POS
definitely doesn’t do all of this.

Somebody clearly understood the annoying parts of running these systems. See what that feels like on your own menu.